Blackbaud Luminate Online vs Interakt

Starting Price

Not provided by vendor Not provided by vendor

Best For

The average nonprofit organization using Luminate Online is mid-to-large size and has a focus in online fundraising.

Interakt caters to all kind of businesses looking for solutions to CRM, E-mail Marketing, Live-Chat, Helpdesk, Notifications (Web / Browser Push) or a knowledgebase/FAQ.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


3.7 / 5
(25)
Read All Reviews

5 / 5
(4)

Ease of Use


3.3 / 5


  • "Limited number of custom fields available. Clunky interface that's difficult to train new employees on."

  • "The look of the finished product is incredibly professional. The software is also easy to use after you spend time learning it."


5 / 5


Customer Support


4 / 5



4 / 5


Features & Functionality


3.6 / 5


  • "As an all-in-one tool, there were some built-in easy personalizations and a universal login."

  • "It allows us to create online fundraising sites when you have little knowledge of website design."


5 / 5


Value for Money


2.9 / 5



5 / 5


Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Screenshots

View 3 screenshots 118291 thumb
View 5 screenshots 119833 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Blackbaud Luminate Online vs Interakt

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Interakt vs Blackbaud Luminate Online