Iterable vs dotdigital Engagement Cloud

Starting Price

Not provided by vendor Not provided by vendor

Best For

We target growth marketers at consumer companies within E-commerce / Retail, Entertainment, Delivery, Education, and Recruiting.

Mid-size and enterprise B2B, B2C, and eCommerce businesses with at least 5k contacts.

Ideal number of Users

1 - 499

2 - 1000+

Rating


4.2 / 5
(34)
Read All Reviews

4.3 / 5
(160)
Read All Reviews

Ease of Use


4.2 / 5


  • "Handle bars are easy to use to customize based on any information and access any information about a lead in an email."

  • "Easy to use setup and configurations. We can easily categorize and send emails based on the categories."


4.2 / 5


  • "Amazing features and functionality like split testing, geolocation reports, dynamic content and easy to use templates."

  • "Ease of use, ease of use, ease of use. This is the easiest to use ESP I have come across with the amount of functionality they have packed in."

Customer Support


4.4 / 5



4.3 / 5


  • "Overall my experience has been positive. The customer service is excellent."

  • "Easy to use with a great support team for any questions."

Features & Functionality


4.3 / 5


  • "Easy to use with potential for powerful customization."

  • "Interface is very clear, easy to create complicated email or SMS flows."


4.2 / 5


  • "They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them."

  • "The UI is responsive, effective and looks great. The site gives good interaction feedback so we know where issues with campains might exist."

Value for Money


4.2 / 5



4.1 / 5


  • "The best part of DotMailer is you pay one price and they integrate so nicely with our magento backend."

  • "Plays well with Magento 2 and is relatively inexpensive but lacks bells & whistles other ESPs have."

Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Screenshots

View 4 screenshots 28676 thumb
View 5 screenshots 154433 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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dotdigital Engagement Cloud vs Iterable