Drift vs ShippingEasy

Starting Price

$50.00/month

$29.00/month

Best For

Drift can help any business or individual with a website who wants to capture more leads, and chat with people in real-time.

E-commerce sellers and online merchants that ship merchandise to their customers.

Rating


4.5 / 5
(118)
Read All Reviews

4.8 / 5
(877)
Read All Reviews

Ideal number of Users

1 - 499

1 - 49

Ease of Use


4.4 / 5


  • "Drift is easy to use and pretty straightforward. Installing it on your website is super easy and they provide good support."

  • "Easy to use and helpful to see when people are on your website."


4.7 / 5


  • "I find that Shipping Easy has excellent support that is always available and I like that the app is ease of use."

  • "Easy to use and takes the hassle out of shipping. The customer service is superb, and are super helpful and friendly in our chats."

Customer Support


4.3 / 5


  • "The support team is very nice and willing to help."

  • "My overall experience has been great with both customers and drift customer support."


4.9 / 5


  • "I always have a good experience with the customer service being available and helpful. Thanks to our rep for helping me today."

  • "Rep was super nice and patience when assisting with shipping easy. Overall, customer service agents are super nice and always trying to help."

Features & Functionality


4.4 / 5


  • "Also quick hit tech support questions are a big win when learning a new software."

  • "Implementation was an absolute breeze and even an exciting experience. The system itself is quite smooth and user-friendly."


4.7 / 5


  • "Very good - the customer service agents on chat are wonderful and solve my problem quickly. Latrice on Chat was wonderful today."

  • "The simplicity of the software is great and easy to use. The program is straight forward and I love the ability to auto print labels."

Value for Money


4.2 / 5


  • "Drift is easy to use, customize and integrate into our Slack channels. We have a paid subscription with lots of benefits that fit our budget."

  • "Maybe a little bit overpriced but best chat out there."


4.8 / 5


  • "Ease of use, great rates, reasonable monthly cost, the absolute best instant customer service. Excellent website and great interface."

  • "Saving money on mailing has been a huge benefit to our organization."

Product Features

  • close A/B Testing
  • check Auto-Responders
  • close CAN SPAM Compliance
  • close Customer Surveys
  • check Drip Campaigns
  • check Dynamic Content
  • check Event Triggered Email
  • close Image Library
  • check Landing Pages/Web Forms
  • check Mailing List Management
  • check Mobile Optimized Emails
  • check Reporting/Analytics
  • check Subscriber Management
  • check Template Management
  • check WYSIWYG Email Editor
  • close A/B Testing
  • close Auto-Responders
  • check CAN SPAM Compliance
  • close Customer Surveys
  • check Drip Campaigns
  • check Dynamic Content
  • check Event Triggered Email
  • check Image Library
  • close Landing Pages/Web Forms
  • check Mailing List Management
  • check Mobile Optimized Emails
  • check Reporting/Analytics
  • check Subscriber Management
  • check Template Management
  • check WYSIWYG Email Editor

Screenshots

View 5 screenshots 71391 thumb
View 4 screenshots 120671 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Drift vs ShippingEasy

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