Drift vs iContact

Awards

Starting Price

$50.00/month

Not provided by vendor

Best For

Drift can help any business or individual with a website who wants to capture more leads, and chat with people in real-time.

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!

Rating


4.5 / 5
(119)
Read All Reviews

4.5 / 5
(510)
Read All Reviews

Ideal number of Users

1 - 499

1 - 99

Ease of Use


4.4 / 5


  • "Drift is easy to use and pretty straightforward. Installing it on your website is super easy and they provide good support."

  • "Easy to use and helpful to see when people are on your website."


4.4 / 5


  • "It is easy to use and the support is great. They are willing to help any way they can (Our rep is wonderful to work with)."

  • "I like the fact that this software is easy to use and is very versatile. The ability to save a new template is a huge plus."

Customer Support


4.3 / 5


  • "The support team is very nice and willing to help."

  • "My overall experience has been great with both customers and drift customer support."


4.7 / 5


  • "Good contact organization abilities. Fantastic Customer Service, regardless of what kind of problem you have."

  • "It was easy to set up and the customer support is great. The templates, list segmentation and sending options are great."

Features & Functionality


4.4 / 5


  • "Also quick hit tech support questions are a big win when learning a new software."

  • "Implementation was an absolute breeze and even an exciting experience. The system itself is quite smooth and user-friendly."


4.3 / 5


  • "Very good product to reach customer. Best suitable for doing Corporate Marketing Campaigns."

  • "IContact is more that and great platform, the technical assistance/guidance is the best advantage for our company."

Value for Money


4.2 / 5


  • "Drift is easy to use, customize and integrate into our Slack channels. We have a paid subscription with lots of benefits that fit our budget."

  • "Maybe a little bit overpriced but best chat out there."


4.5 / 5


  • "I like that it has nice features such a posting to Facebook, and the updates look nice, and it's fairly priced."

  • "Their salesperson was fantastic setting us up with what we needed for little money, and thinking about what we might need for the future."

Product Features

  • close A/B Testing
  • check Auto-Responders
  • close CAN SPAM Compliance
  • close Customer Surveys
  • check Drip Campaigns
  • check Dynamic Content
  • check Event Triggered Email
  • close Image Library
  • check Landing Pages/Web Forms
  • check Mailing List Management
  • check Mobile Optimized Emails
  • check Reporting/Analytics
  • check Subscriber Management
  • check Template Management
  • check WYSIWYG Email Editor
  • check A/B Testing
  • check Auto-Responders
  • check CAN SPAM Compliance
  • check Customer Surveys
  • check Drip Campaigns
  • close Dynamic Content
  • check Event Triggered Email
  • check Image Library
  • close Landing Pages/Web Forms
  • check Mailing List Management
  • close Mobile Optimized Emails
  • check Reporting/Analytics
  • check Subscriber Management
  • check Template Management
  • check WYSIWYG Email Editor

Screenshots

View 5 screenshots 71391 thumb
View 5 screenshots 92629 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Drift vs iContact

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