Salesforce Marketing Cloud vs ShippingEasy

Starting Price

Not provided by vendor

$29.00/month

Best For

Companies of all sizes, in all industries.

E-commerce sellers and online merchants that ship merchandise to their customers.

Rating


4.1 / 5
(245)
Read All Reviews

4.8 / 5
(883)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


3.6 / 5


  • "I have been extremely happy with the ease of use when creating and tracking the activity of client accounts."

  • "You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers."


4.7 / 5


  • "I find that Shipping Easy has excellent support that is always available and I like that the app is ease of use."

  • "Easy to use and takes the hassle out of shipping. The customer service is superb, and are super helpful and friendly in our chats."

Customer Support


3.7 / 5


  • "This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases."

  • "The templates in place; automation builder; and customer support."


4.9 / 5


  • "I always have a good experience with the customer service being available and helpful. Thanks to our rep for helping me today."

  • "Rep was super nice and patience when assisting with shipping easy. Overall, customer service agents are super nice and always trying to help."

Features & Functionality


4.2 / 5


  • "I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust."

  • "This is an outstanding product for 1:1 engagement with an existing audience. We're still somewhat new to it, but are quickly coming up to speed."


4.7 / 5


  • "Very good - the customer service agents on chat are wonderful and solve my problem quickly. Latrice on Chat was wonderful today."

  • "The simplicity of the software is great and easy to use. The program is straight forward and I love the ability to auto print labels."

Value for Money


3.7 / 5


  • "This is a great investment as long as you take the courses offer to help you learn how to use the software."

  • "Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product."


4.8 / 5


  • "Ease of use, great rates, reasonable monthly cost, the absolute best instant customer service. Excellent website and great interface."

  • "Saving money on mailing has been a huge benefit to our organization."

Product Features

Not provided by vendor
  • close A/B Testing
  • close Auto-Responders
  • check CAN SPAM Compliance
  • close Customer Surveys
  • check Drip Campaigns
  • check Dynamic Content
  • check Event Triggered Email
  • check Image Library
  • close Landing Pages/Web Forms
  • check Mailing List Management
  • check Mobile Optimized Emails
  • check Reporting/Analytics
  • check Subscriber Management
  • check Template Management
  • check WYSIWYG Email Editor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Marketing Cloud vs ShippingEasy

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