Keap (formerly Infusionsoft) vs dotdigital Engagement Cloud

Starting Price

$79.00/month

Not provided by vendor

Best For

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Mid-size and enterprise B2B, B2C, and eCommerce businesses with at least 5k contacts.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.1 / 5
(1052)
Read All Reviews

4.3 / 5
(160)
Read All Reviews

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4.2 / 5


  • "Amazing features and functionality like split testing, geolocation reports, dynamic content and easy to use templates."

  • "Ease of use, ease of use, ease of use. This is the easiest to use ESP I have come across with the amount of functionality they have packed in."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.3 / 5


  • "Overall my experience has been positive. The customer service is excellent."

  • "Easy to use with a great support team for any questions."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.2 / 5


  • "They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them."

  • "The UI is responsive, effective and looks great. The site gives good interaction feedback so we know where issues with campains might exist."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4.1 / 5


  • "The best part of DotMailer is you pay one price and they integrate so nicely with our magento backend."

  • "Plays well with Magento 2 and is relatively inexpensive but lacks bells & whistles other ESPs have."

Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Screenshots

View 3 screenshots 142737 thumb
View 5 screenshots 154433 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs dotdigital Engagement Cloud

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dotdigital Engagement Cloud vs Keap (formerly Infusionsoft)