Salesforce Marketing Cloud vs Keap (formerly Infusionsoft)

Starting Price

Not provided by vendor

$79.00/month

Best For

Companies of all sizes, in all industries.

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.1 / 5
(250)
Read All Reviews

4.1 / 5
(1051)
Read All Reviews

Ease of Use


3.6 / 5


  • "I have been extremely happy with the ease of use when creating and tracking the activity of client accounts."

  • "You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


3.7 / 5


  • "As with all things SalesForce you can expect nothing but the top level of customer support and options. We currently run a Salesforce website, so the integration is flawless and easy."

  • "This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.2 / 5


  • "I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust."

  • "This is an outstanding product for 1:1 engagement with an existing audience. We're still somewhat new to it, but are quickly coming up to speed."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


3.7 / 5


  • "This is a great investment as long as you take the courses offer to help you learn how to use the software."

  • "Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Screenshots

View 5 screenshots 111001 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Marketing Cloud vs Keap (formerly Infusionsoft)

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Keap (formerly Infusionsoft) vs Salesforce Marketing Cloud