Scorebuddy vs ScreenshotMonitor

Starting Price

$159.00/month/user

$5.00/month/user

Best For

Call centers, BPOs, Insurance providers, heavily regulated companies; consumer finance, government agencies. Any institutions that use spreadsheets to record, review and report on quality scores.

Time tracking tool that assist small to large sized firms with task monitoring, data backup and reporting.

Rating


4.5 / 5
(36)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

10 - 1000+

Not provided by vendor

Ease of Use


4.6 / 5


  • "Easy to use quality solution with clean interface."

  • "It is very easy to use, I've never experienced any technical issues like I did with the more expensive software I've used before."


5 / 5


Customer Support


4.8 / 5



4.7 / 5


Features & Functionality


4.3 / 5


  • "Simple and quick to set up. An excellent tool to assist with quality within the call-centre."

  • "Quick and easy to set up, saves time and gives powerful reporting."


4.7 / 5


Value for Money


4.6 / 5



4.5 / 5


Product Features

  • check Activity Monitoring
  • close Browsing History
  • check Email Monitoring
  • close Keystroke Recording
  • check Productivity Analysis
  • close Remote Control
  • close Screen Activity Recording
  • close Time & Attendance
  • check Time Tracking
  • close Activity Monitoring
  • close Browsing History
  • close Email Monitoring
  • close Keystroke Recording
  • close Productivity Analysis
  • check Remote Control
  • check Screen Activity Recording
  • check Time & Attendance
  • close Time Tracking

Screenshots

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View 3 screenshots 94492 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Scorebuddy vs ScreenshotMonitor

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