Berqun vs Scorebuddy

Starting Price

$3.00/month/user

$159.00/month/user

Best For

See what's worked in a detailed way. Analyze tracking information & get productivity scores. Watch your office to see what's being done. Receive performance reports. Stealth or transparent mode option

Call centers, BPOs, Insurance providers, heavily regulated companies; consumer finance, government agencies. Any institutions that use spreadsheets to record, review and report on quality scores.

Rating


4.9 / 5
(38)
Read All Reviews

4.5 / 5
(36)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.9 / 5



4.6 / 5


  • "Easy to use quality solution with clean interface."

  • "It is very easy to use, I've never experienced any technical issues like I did with the more expensive software I've used before."

Customer Support


4.5 / 5



4.8 / 5


Features & Functionality


4.6 / 5



4.3 / 5


  • "Simple and quick to set up. An excellent tool to assist with quality within the call-centre."

  • "Quick and easy to set up, saves time and gives powerful reporting."

Value for Money


4.9 / 5



4.6 / 5


Product Features

  • check Activity Monitoring
  • check Browsing History
  • check Email Monitoring
  • close Keystroke Recording
  • check Productivity Analysis
  • close Remote Control
  • check Screen Activity Recording
  • check Time & Attendance
  • check Time Tracking
  • check Activity Monitoring
  • close Browsing History
  • check Email Monitoring
  • close Keystroke Recording
  • check Productivity Analysis
  • close Remote Control
  • close Screen Activity Recording
  • close Time & Attendance
  • check Time Tracking

Screenshots

View 5 screenshots 108684 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Berqun vs Scorebuddy

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