Brightpearl vs NetSuite

Starting Price

Not provided by vendor Not provided by vendor

Best For

Brightpearl is ideal for multichannel retailers of finished goods selling in-store, online, or via online marketplaces like eBay and Amazon trading $1m or above.

NetSuite is ideal for small to midsize businesses.

Rating


4.3 / 5
(120)
Read All Reviews

4.2 / 5
(491)
Read All Reviews

Ideal number of Users

2 - 99

2 - 999

Ease of Use


4.4 / 5


  • "Fantastic easy to use platform, constantly being updated and improved."

  • "Can deal with complex product ranges, seasons, sales channels and so on. Strong links to the most popular ecommerce platforms."


3.8 / 5


  • "NetSuite's standard capability is easy to use and deploy. The expansion into mobile platforms is good although it could be better."

  • "I have enjoyed the flexibility and ease of use that NetSuite provides over the 3 years that I have interfaced with the software."

Customer Support


4.3 / 5


  • "The in house customer Service is exceptional. They deserve an award!!! They are the reason I'm a customer."

  • "Speed of development and release cycle. Fast customer support and resolution of issues."


3.8 / 5


  • "This software is very user-friendly and perfect no matter what size business that you have. Customer support is super helpful."

  • "There are plenty of limitations. Customer support isn't usually helpful."

Features & Functionality


4.1 / 5


  • "As a complete novice 3 weeks ago the simplicity of the system has allowed me to confidently use BP in a very short time."

  • "Brightpearl combines all of these channels with ease and fluidity into one order processing/stock management/accounting system."


4.1 / 5


  • "Great way to create tickets for support and a suitable CRM for our company. Overall it was pretty solid."

  • "Now that I am familiar with Netsuite, I love the ability to attach schedules to invoices while entering invoices."

Value for Money


4.2 / 5


  • "They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable."

  • "Increased investment in programming staff means that the things that prevent it from being silky smooth are being addressed."


3.8 / 5


  • "They had a more robust offering that could integrate with other platforms and their price was more competitive."

  • "If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy."

Product Features

  • check CRM
  • check Distribution Management
  • close Enterprise Asset Management
  • check Financial Management
  • close HR Management
  • check Inventory Management
  • check Order Management
  • check Project Management
  • check Purchase Order Management
  • check Reporting/Analytics
  • close Supply Chain Management
  • check Warehouse Management
  • check CRM
  • check Distribution Management
  • close Enterprise Asset Management
  • check Financial Management
  • close HR Management
  • check Inventory Management
  • check Order Management
  • close Project Management
  • check Purchase Order Management
  • check Reporting/Analytics
  • check Supply Chain Management
  • check Warehouse Management

Screenshots

View 5 screenshots 105664 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Brightpearl vs NetSuite

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