MaNova vs SnapSupport

Best For

Who Uses This Software?

Primarily retail repair stores/shops such as computer, cell and smart phone, bicycle, small engine, auto, appliance, etc. Can be used with non-retail repair services, field service, managed services.

A company that may have technicians in the field resolving customer issues, or getting install work done in the field, can use SnapSupport to get relevant help quickly, aid workflow and enable QC.

Target Customer Size (Users)

2 - 49

2 - 1000+

Pricing

Starting Price

$175.00/month

$15.00/month/user

Free Trial

No Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management

Screenshots

View 1 screenshot 24820 thumb
View 2 screenshots 119131 thumb

Ratings

Overall

(0)
4.5 / 5
(2)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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MaNova vs SnapSupport

MaNova

by Future Star Software

Best For

Who Uses This Software?

Primarily retail repair stores/shops such as computer, cell and smart phone, bicycle, small engine, auto, appliance, etc. Can be used with non-retail repair services, field service, managed services.

A company that may have technicians in the field resolving customer issues, or getting install work done in the field, can use SnapSupport to get relevant help quickly, aid workflow and enable QC.

Target Customer Size (Users)

2 - 49

2 - 1000+

Pricing

Starting Price

$175.00/month

$15.00/month/user

Free Trial

No Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management

Ratings

Overall

(0)
4.5 / 5
(2)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of SnapSupport vs MaNova