mHelpDesk vs MPulse Equipment Maintenance

Starting Price

$169.00/month

$3,500.00/one-time

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Current clients are located worldwide and range from small maintenance shops in public schools, restaurants, and retail outlets to large maintenance departments in global enterprises.

Rating


4.3 / 5
(781)
Read All Reviews

4.6 / 5
(144)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4.4 / 5


  • "Support is wonderful, very easy to use. It is very user friendly."

  • "System is very user friendly and super easy to train new employees with hands on and demos."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


4.8 / 5


  • "Flexible, fairly easy to use, great customer support during implementation and customization and continuing after."

  • "Flexible, fairly easy to use, great customer support during implementation and customization and continuing after."

Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4.4 / 5


  • "I will say that I have never thought the layout of the GUI was wonderful, but you can master it with a little effort."

  • "It's a pleasure to deal with the people at Mpulse. Quick to responed to issues and concerns."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4.5 / 5


  • "Pros, Easy tracking of asset repair cost and repair time. Ability to start doing predictive repairs and automatic PM work orders."

  • "Found it to be very useful in tracking costs and for history lookup ... when did we do it last."

Product Features

  • check Equipment Tracking
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Warranty Tracking
  • check Work Order Management
  • check Equipment Tracking
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • close Warranty Tracking
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 47454 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs MPulse Equipment Maintenance

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