mHelpDesk vs Parts Tracker

Starting Price

$169.00/month

Not provided by vendor

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Facilities management software that assists small to midsize workshops in various industries. Used by technicians for tracking maintenance of machinery and parts.

Rating


4.3 / 5
(782)
Read All Reviews

4 / 5
(1)

Ideal number of Users

2 - 1000+

1 - 49

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4 / 5


Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


2 / 5


Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4 / 5


Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


5 / 5


Product Features

  • check Commercial Properties
  • check Equipment Management
  • check Facility Scheduling
  • check Fixed Asset Management
  • check For Schools
  • check Incident Management
  • check Inspection Management
  • check Inventory Control
  • check Preventive Maintenance
  • check Residential Properties
  • close Room Scheduling
  • close Space Management
  • check Vendor Management
  • check Visitor Management
  • check Work Order Management
  • close Commercial Properties
  • check Equipment Management
  • check Facility Scheduling
  • check Fixed Asset Management
  • close For Schools
  • close Incident Management
  • close Inspection Management
  • check Inventory Control
  • check Preventive Maintenance
  • close Residential Properties
  • close Room Scheduling
  • close Space Management
  • close Vendor Management
  • close Visitor Management
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
View 1 screenshot 25184 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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mHelpDesk vs Parts Tracker

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