Field Service Lightning vs ServiceTitan vs Astea Alliance

Awards

Starting Price

$75.00/month

Not provided by vendor Not provided by vendor

Best For

Businesses in need of service-as-a-software solution for field services.

Residential HVAC, plumbing, electrical, garage door, and chimney sweep companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Designed for service organizations with 50+ technicians that need a comprehensive solution that supports the entire service lifecycle to drive exceptional customer service, higher profit and growth.

Rating


4.5 / 5
(435)


4.5 / 5
(130)


4 / 5
(26)

Ideal number of Users

1 - 1000+

2 - 1000+

50 - 1000+

Ease of Use


4 / 5

4.5 / 5

3.5 / 5

Customer Support


4 / 5

4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

4 / 5

Product Features

  • close Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • close Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

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View 5 screenshots 95658 thumb
View 5 screenshots 100374 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Field Service Lightning vs ServiceTitan vs Astea Alliance

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