UpKeep vs Dispatch

Awards

Starting Price

$35.00/month/user

$99.00/month

Best For

Manufacturing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Municipalities, Distribution, Warehousing, Restaturants, Utilities, Churches, Education, Food Processing, Packaging

Companies that dispatch field service technicians and need to schedule them, track them, to invoice customers and to communicate technician status to customers.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.7 / 5
(1103)
Read All Reviews

4.3 / 5
(30)
Read All Reviews

Ease of Use


4.6 / 5


  • "It meets a majority of our needs and we are better able to track work order progress. Super user friendly (even for less than tech savvy persons)."

  • "Easy to use and a very nice interface. Unlimited assets are a plus as well as the e-ticketing aspect."


4.2 / 5


Customer Support


4.8 / 5


  • "The customer service is outstanding, its very easy to get reps on the phone and they are extremely helpful."

  • "The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it."


4.2 / 5


Features & Functionality


4.4 / 5


  • "Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them."

  • "Great, it helps tremendously with our manufacturing equipment being maintained by our maintenance department."


4.4 / 5


Value for Money


4.6 / 5


  • "It is also a great help with costs and inventory. Plus, the record keeping part of all the maintenance that has been done on a vehicle, the parts used and the cost are very helpful."

  • "The pricing is fair and the mobile application is also one of the best I have seen it keeps me updated at all times. Also, our team can now have access to the same information in real-time."


4.5 / 5


Product Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Screenshots

View 5 screenshots 159010 thumb
View 5 screenshots 215820 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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UpKeep vs Dispatch

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Dispatch vs UpKeep