Housecall Pro vs Better

Awards

Starting Price

$49.00/month

Not provided by vendor

Best For

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.

Better is built for the field and home service market, handling everything from dispatch to billing, we keep your franchise on one platform.

Ideal number of Users

1 - 99

1 - 1000+

Rating


4.7 / 5
(2119)
Read All Reviews

4.4 / 5
(77)
Read All Reviews

Ease of Use


4.7 / 5


  • "The ease of use and ability for it to make you look like a bigger company is my favorite aspect of this software."

  • "I like this software because is easy to use in the field and office. This helps to make easy transitions and keep my revenues track all the time."


4.1 / 5


  • "With The Better Software Company there is always someone there to help us with any questions no matter how big or small. It's user friendly and there are videos to watch if you need help."

  • "The customer support is amazing and the software is fairly easy to use."

Customer Support


4.8 / 5


  • "Thank you for such awesome customer service and a great overall product. This software was perfect for the small service-based business's I have had the pleasure to work with."

  • "The overall experience has been more than satisfactory. The customer service is outstanding, quick to respond and very helpful."


4.8 / 5


  • "They support your business, your staff and always work to be a part of your success. The support chat is wonderful and all the staff truly care about making things Better for your company."

  • "Easy system to learn and use. If you need help they have a great support team."

Features & Functionality


4.5 / 5


  • "This software is solely responsible for my ability to be anywhere my kids need me, to travel with family and to be on top of everything my customers and business requires."

  • "There are several things that I like about the software. It links to QuickBooks Online, I can do my estimating, invoicing and scheduling in it and my customers love the appointment notifications."


4.1 / 5


  • "Customer service has always been quick, responsive, helpful and funto work with."

  • "My experience is very good in that the platform communicates well with Quickbooks and is easy to use."

Value for Money


4.7 / 5


  • "Best Investment for running an HVAC - Plumbing business. They have the latest & greatest digital technology for better communication with our customers and to simplify the scheduling process."

  • "It has been great so far. The price point was good for me in the beginning."


4.2 / 5


  • "I really enjoy the account services and being able to select certain settings to see who owes us money and when. I also really enjoy the new notification settings that was just established."

  • "Aspects I love about it and aspects that create a bunch more work for me. But because the price is about half of Caterease my previous software I struggle through."

Product Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Screenshots

View 5 screenshots 136521 thumb
View 5 screenshots 196038 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Housecall Pro vs Better

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Better vs Housecall Pro