Field Service Lightning vs eQuipMe

Starting Price

$75.00/month

Not provided by vendor

Best For

Businesses in need of service-as-a-software solution for field services.

Designed for midsize to large businesses in manufacturing, logistics, telecommunications, and other industries, it is an FSM tool that assists using eSigning, billing management, etc.

Rating


4.4 / 5
(451)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4 / 5


  • "Excellent user experiences and ease of use. Good slice and dice ability."

  • "It's easy to find what you need thanks to an intuitive search bar. There is good level of security and the easiness to use of a cloud service."



Customer Support


4.2 / 5


  • "Reporting is excellent and every salesperson can use pretty easily. Support and configuration are easier because of the wealth of knowledge available in the SF community."

  • "It was easy to us and the Customer Support was amazing. I was skeptical at first but one of there sales guys turned me around."



Features & Functionality


4.4 / 5


  • "I self-implemented so the ability to quickly extend the package with flows was great."

  • "It is helpful for the metrics dashboard view of our measurements. Will be helpful to get more funtionalities in terms of customization."



Value for Money


4.1 / 5


  • "Great and positive experience with this product. A big investment but will give you tools to make you successful."

  • "SalesForce is an excellent CRM that allows the team to work together, monitor project implementation, monitor cash costs and revenues."



Product Features

  • close Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • close Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Online Time Clock
  • check Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management
  • check Billing & Invoicing
  • close Contact Database
  • close Contract Management
  • check Dispatching
  • close Electronic Signature
  • check Inventory Management
  • close Mobile Access
  • check Online Time Clock
  • check Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Field Service Lightning vs eQuipMe

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