mHelpDesk vs Field Service Lightning vs simPRO Software

Awards

Starting Price

$169.00/month

$75.00/month

$69.00/month/user

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Businesses in need of service-as-a-software solution for field services.

simPRO was created for trade contractors in both the residential and commercial spaces including electrical, security, HVAC, fire, pro-AV, and plumbing businesses.

Rating


4.5 / 5
(765)


4.5 / 5
(435)


4.5 / 5
(36)

Ideal number of Users

2 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

4 / 5

Features & Functionality


4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

4 / 5

Product Features

  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • close Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • close Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
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View 4 screenshots 65798 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs Field Service Lightning vs simPRO Software

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