Field Service Lightning vs mHelpDesk

Awards

Starting Price

$75.00/month

$169.00/month

Best For

Businesses in need of service-as-a-software solution for field services.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating


4.5 / 5
(435)


4.5 / 5
(765)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • close Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Field Service Lightning vs mHelpDesk

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