ABB Ability Asset Suite vs mHelpDesk

Awards

Starting Price

Not provided by vendor

$169.00/month

Best For

Designed to help businesses in power generation industry optimize workforce productivity, minimize unplanned outages, and more.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating

(0)
4.3 / 5
(785)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use




4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support




4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality




4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money




3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • check Billing & Invoicing
  • close Contact Database
  • close Contract Management
  • close Dispatching
  • close Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • close Online Time Clock
  • close Payment Collection in the Field
  • check Quotes/Estimates
  • close Routing
  • close Scheduling
  • check Service History Tracking
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Online Time Clock
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management

Screenshots

View 1 screenshot 153594 thumb
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ABB Ability Asset Suite vs mHelpDesk

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