FMP360 vs Freshdesk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

Field Service operations that want to optimize their business, increase First-Time-Fix rate, increase number of orders/technician and improve customer satisfaction.

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Rating

(0)


4.5 / 5
(1774)

Ideal number of Users

2 - 1000+

2 - 999

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • close Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • close Billing & Invoicing
  • check Contact Database
  • close Contract Management
  • check Dispatching
  • check Electronic Signature
  • close Inventory Management
  • check Mobile Access
  • close Payment Collection in the Field
  • close Quotes/Estimates
  • close Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

View 5 screenshots 170843 thumb
View 2 screenshots 12448 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FMP360 vs Freshdesk

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