EService vs Kickserv

Awards

Starting Price

$29.99/month/user

$59.00/month

Best For

The EService target market is the SMB with multiple mobile staff and normally at least one office based staff member.

The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of cash.

Product Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Ideal number of Users

1 - 1000+

1 - 49

Rating


5 / 5
(1)

4.3 / 5
(291)
Read All Reviews

Ease of Use


5 / 5



4.3 / 5


  • "It's so easy to use and functions well for most of our needs. I LOVE the Special Instructions section and the clarity it provides in the Overview tab."

  • "We switched to another customer service software, but we still have Kickserv for one of the companies. For what I do, their customer notifications and ease of use are great."

Customer Support


5 / 5



4.3 / 5


  • "Everything has been positive, other than our own desires for additional features (namely inventory). The support team is always very responsive, and is constantly working to improve our experience."

  • "The customer service response and team are quick and very helpful. I really like the tech tracker for jobs."

Features & Functionality




4.1 / 5


  • "I really like that i can really organize everything for each individual, and like how if i dont understand how to do one thing i can get help really quickly."

  • "I like the scheduling views and ease of moving things around quickly with a link to open up the actual jobs. Ability to add notes to client's profiles."

Value for Money




4.3 / 5


  • "It has been a very good experience from ease of use, customer service and most importantly the price is affordable. I have used another company and by far this is the best program."

  • "Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once."

Screenshots

View 2 screenshots 20943 thumb
View 5 screenshots 214220 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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EService vs Kickserv

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