Oracle Field Service vs Service Pro

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Oracle Field Service, part of the Oracle E-Business Suite, is designed to provide various types of businesses a centralized view and control of field activities.

Service Pro automates field service processes for firms performing installation, break/fix repair, preventive maintenance and inspection work in the field. Service Pro works in any service industry.

Rating


5 / 5
(3)


4 / 5
(6)

Ideal number of Users

Not provided by vendor

10 - 1000+

Ease of Use


5 / 5

3.5 / 5

Customer Support


3 / 5

3.5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


3 / 5

3 / 5

Product Features

  • check Billing & Invoicing
  • check Contact Database
  • close Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • close Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • close Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Oracle Field Service vs Service Pro

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