Oracle Field Service vs ServiceWorks

Awards

Rating


5 / 5
(3)


5 / 5
(2)

Starting Price

Not provided by vendor

$18.00/month/user

Best For

Oracle Field Service, part of the Oracle E-Business Suite, is designed to provide various types of businesses a centralized view and control of field activities.

1. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 6. Aviation Maintenance 7. Electrical and Plumbing 8. Landscaping and much more

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


3 / 5

5 / 5

Product Features

  • check Billing & Invoicing
  • check Contact Database
  • close Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • close Payment Collection in the Field
  • close Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • close Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Time Clock
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Oracle Field Service vs ServiceWorks

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