Service Management Enterprise vs SuccessWare21

Starting Price

Not provided by vendor Not provided by vendor

Best For

Service and Inspection companies that need to manage customer equipment and recurring orders with a robust service solution that can sync with QuickBooks.

SuccessWare21 is focused on companies in the residential HVAC, Plumbing and Electrical businesses with anywhere from 5 to over 100 technicians.

Rating


4.5 / 5
(8)


4 / 5
(69)

Ideal number of Users

2 - 1000+

2 - 499

Ease of Use


4 / 5

3.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


3.5 / 5

3.5 / 5

Value for Money


2.5 / 5

4 / 5

Product Features

  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Online Time Clock
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • close Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management
  • check Billing & Invoicing
  • check Contact Database
  • check Contract Management
  • check Dispatching
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Access
  • check Online Time Clock
  • check Payment Collection in the Field
  • check Quotes/Estimates
  • close Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Service Management Enterprise vs SuccessWare21

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share Share Your Comparison of SuccessWare21 vs Service Management Enterprise