---
title: "Best Fire Department Software 2026 | Capterra"
description: "Find the top Fire Department software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/fire-department-software/"
page_type: "category"
language: "en"
---

# Best Fire Department Software

## First Due

Rating: 4.6 out of 5 (58 reviews)

Profile: [First Due](https://www.capterra.com/p/179338/First-Due/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Pre-Incident Planning, Fire Prevention, NERIS, ePCR, Scheduling & Personnel, Assets & Inventory, Mobile Response, and more.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Geographic Maps: 4.5 rating

- Real-Time Notifications: 4.6 rating

- Reporting & Statistics: 4.6 rating

- For First Responders: 4.6 rating

#### Lowest rated features

- Training Management: 3.5 rating

- Inspection Management: 4.3 rating

- Status Tracking: 4.1 rating

- Event Calendar: 4.0 rating

#### Feature-related review snippet

Reviewer: Britta M.

Reviewer details: Public Safety, 501-1,000 employees

Published: June 10, 2025

> "Other users can view those and up-vote their favorites - and First Due actually listens and implements these ideas!"

### Gallery tab

Ease of use: 4.5 out of 5 (58 reviews)

#### Related review snippet

Reviewer: Jason F.

Reviewer details: Public Safety, 51-200 employees

Published: June 12, 2025

> "The system allows you to almost 100% customize to your departments operation and allows you to move to one central platform for almost everything."

### Integrations tab

First Due connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/179338/First-Due/#integrations)

#### Most popular integrations

- First Arriving Dashboards: 5.0 rating

- Pulsara

#### Integrations-related review snippet

Reviewer: Dylan R.

Reviewer details: Public Safety, 11-50 employees

Published: June 9, 2025

> "First Due has been integrated into our department's everyday life and we love it."

---

## PSTrax

Rating: 5.0 out of 5 (20 reviews)

Profile: [PSTrax](https://www.capterra.com/p/210778/PSTrax/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

PSTrax is the leading system for operations checks & logistics management. Track vehicle, equipment, and inventory checks in one place.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Year

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Scheduling: 5.0 rating

- Equipment Tracking: 4.5 rating

- Facility Management: 4.5 rating

- Status Tracking: 4.5 rating

#### Lowest rated features

- Real-Time Notifications: 4.0 rating

- Access Controls/Permissions: 5.0 rating

- Alerts/Notifications: 5.0 rating

- Inventory Management: 5.0 rating

### Gallery tab

Ease of use: 5.0 out of 5 (20 reviews)

#### Related review snippet

Reviewer: Charles V.

Reviewer details: Public Safety, 51-200 employees

Published: December 1, 2021

> "PS Trax is very user friendly and if issues arise, IT support responds quickly."

---

## PowerDMS

Rating: 4.7 out of 5 (517 reviews)

Profile: [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The PowerDMS platform helps fire departments attract qualified candidates, improve wellness, save time on scheduling, and more.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Access Controls/Permissions: 4.0 rating

- Search/Filter: 4.0 rating

#### Feature-related review snippet

Reviewer: Joshua S.

Reviewer details: Law Enforcement, 51-200 employees

Published: October 3, 2025

> "The intuitive nature of the overall platform makes the learning curve relatively smooth for those that are self driven.  "

### Gallery tab

Ease of use: 4.6 out of 5 (517 reviews)

#### Related review snippet

Reviewer: Aaron O.

Reviewer details: Government Administration, 51-200 employees

Published: October 1, 2025

> "The ease of uploading documents combined with the highlight feature helps us focus on whats important increasing our efficiency in maintaining documents between accreditation cycles."

### Integrations tab

PowerDMS connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/121513/PowerDMS/#integrations)

#### Most popular integrations

- Google Drive: 4.0 rating

- Microsoft 365: 5.0 rating

- OneDrive: 4.5 rating

#### Integrations-related review snippet

Reviewer: Candace H.

Reviewer details: Law Enforcement, 51-200 employees

Published: October 8, 2024

> "It is a good system, but it will be even better once it integrates with all of the new power products."

---

## InTime

Rating: 4.8 out of 5 (111 reviews)

Profile: [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Scheduling and workforce management built for public safety.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $2000.00

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Scheduling: 4.0 rating

- Records Management: 5.0 rating

- Reporting/Analytics: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- Employee Management: 3.0 rating

- Alerts/Notifications: 4.0 rating

- Compliance Management: 4.0 rating

#### Feature-related review snippet

Reviewer: Brian M.

Reviewer details: Law Enforcement, 11-50 employees

Published: May 19, 2023

> "As an admin and scheduler, I find those tasks mostly easy to navigate and very user friendly."

### Gallery tab

Ease of use: 4.4 out of 5 (111 reviews)

#### Related review snippet

Reviewer: Gary K.

Reviewer details: Law Enforcement, 51-200 employees

Published: October 10, 2025

> "The ability to track everything within the schedule (hours worked, OT, training, etc) is terrific to help explain the needs of the department to outside partners."

### Integrations tab

InTime connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/103832/InTime-Solutions/#integrations)

#### Most popular integrations

- ADP Workforce Now: 3.0 rating

- QuickBooks Online Advanced: 4.4 rating

#### Integrations-related review snippet

Reviewer: Brian M.

Reviewer details: Law Enforcement, 11-50 employees

Published: May 19, 2023

> "Integration was simple because we came from an excel spreadsheet system."

---

## Rave Alert

Rating: 4.7 out of 5 (95 reviews)

Profile: [Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

The leading critical communication and data platform trusted to help save lives.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Not available

- Incident Management: Available

- Scheduling: Not available

- Equipment Tracking: Not available

- Records Management: Not available

- Incident Response Checklists: Available

- Access Controls/Permissions: Available

- Geographic Maps: Not available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Not available

- User Management: Available

- Status Tracking: Available

#### Feature-related review snippet

Reviewer: Crystal D.

Reviewer details: Public Safety, 201-500 employees

Published: December 6, 2021

> "Could improve user interface but overall functions."

### Gallery tab

Ease of use: 4.4 out of 5 (95 reviews)

#### Related review snippet

Reviewer: Christopher C.

Reviewer details: Education Management, 201-500 employees

Published: November 29, 2021

> "It is an effective solution to emergency notification needs. If you find yourself using the product only sporadically, I’d recommend having personnel log in frequently to do test pages."

---

## eSchedule

Rating: 4.8 out of 5 (77 reviews)

Profile: [eSchedule](https://www.capterra.com/p/142521/eSchedule/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Dedicated to online scheduling & timekeeping for both volunteer and career Fire Departments. Proudly serving since 2004.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1200.00

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Document Management: 4.0 rating

#### Feature-related review snippet

Reviewer: Karin F.

Reviewer details: Medical Practice, 11-50 employees

Published: January 27, 2023

> "eSchedule provided the customization that meets our needs and is willing to explore possible solutions when we have a unique situation."

### Gallery tab

Ease of use: 4.6 out of 5 (77 reviews)

#### Related review snippet

Reviewer: Lana F.

Reviewer details: Public Safety, 11-50 employees

Published: August 25, 2025

> "The system is user-friendly and makes payroll and time tracking much more efficient."

### Integrations tab

eSchedule connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/142521/eSchedule/#integrations)

#### Most popular integrations

- Microsoft Excel: 5.0 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 4.5 rating

- Emergency Reporting: 4.4 rating

---

## GovPilot

Rating: 4.6 out of 5 (76 reviews)

Profile: [GovPilot](https://www.capterra.com/p/143907/GovPilot/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Digital forms, automated workflows and GIS collect, process and illustrate data crucial to the Fire Departments day-to-day.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $3000.00

Pricing details: Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Available

- Incident Management: Not available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Available

- Incident Response Checklists: Available

- Access Controls/Permissions: Available

- Geographic Maps: Available

- Alerts/Notifications: Not available

- In-Vehicle Navigation: Not available

- User Management: Not available

- Status Tracking: Available

### Gallery tab

Ease of use: 4.6 out of 5 (76 reviews)

#### Related review snippet

Reviewer: Pamela V.

Reviewer details: Government Administration, 51-200 employees

Published: December 13, 2022

> "Gov Pilot seems to have been designed with the user in mind, and -- on top of that -- the GP team has worked tirelessly with me to customize features, and module design toward optimum efficiency."

### Integrations tab

GovPilot connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/143907/GovPilot/#integrations)

#### Most popular integrations

- authorize.net: 4.5 rating

- Laserfiche: 4.5 rating

---

## EPR FireWorks

Rating: 4.6 out of 5 (74 reviews)

Profile: [EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

EPR FireWorks is a unified Fire & EMS management platform for incident reporting, inspections, compliance, and workforce scheduling.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.7 rating

- Incident Management: 4.8 rating

- Records Management: 4.5 rating

- User Management: 4.2 rating

#### Lowest rated features

- Scheduling: 4.0 rating

- Facility Management: 4.2 rating

- Attendance Management: 4.3 rating

- Access Controls/Permissions: 4.3 rating

#### Feature-related review snippet

Reviewer: Michael S.

Reviewer details: Health, Wellness and Fitness, 51-200 employees

Published: April 23, 2025

> "Me and my co workers are able to navigate the site easily and complete reports efficiently."

### Gallery tab

Ease of use: 4.2 out of 5 (74 reviews)

#### Related review snippet

Reviewer: Jason D.

Reviewer details: Public Safety, 51-200 employees

Published: April 23, 2025

> "The ability to capture multiple processes within one program has also been liberating."

---

## Emergency Logs

Rating: 5.0 out of 5 (54 reviews)

Profile: [Emergency Logs](https://www.capterra.com/p/182085/Emergency-Logs/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Emergency Logs Modules include, Narcotics, Fleet, Tickets, PPE, SCBA, Education, Inventory & Supply.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $750.00

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Equipment Tracking: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Status Tracking: 5.0 rating

- Alerts/Notifications: 5.0 rating

#### Lowest rated features

- Real-Time Notifications: 5.0 rating

- Reporting/Analytics: 5.0 rating

- User Management: 5.0 rating

- Facility Management: 5.0 rating

#### Feature-related review snippet

Reviewer: Jerod B.

Reviewer details: Government Administration, 201-500 employees

Published: March 19, 2021

> "Functions well, and progresses through multiple pages intuitively."

### Gallery tab

Ease of use: 5.0 out of 5 (54 reviews)

#### Related review snippet

Reviewer: Adam N.

Reviewer details: Public Safety, 51-200 employees

Published: April 25, 2024

> "Notably, with the establishment of a central EMS supply warehouse, TraxWorx continues to play a central and indispensable role in seamlessly managing the ordering process and maintaining precise inventory records of our diverse range of products."

### Integrations tab

Emergency Logs connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/182085/Emergency-Logs/#integrations)

#### Most popular integrations

- Twilio: 4.4 rating

- Fleet.NET: 2.5 rating

---

## Rescue Hub

Rating: 4.6 out of 5 (52 reviews)

Profile: [Rescue Hub](https://www.capterra.com/p/167085/Rescue-Hub/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

A software platform for delivering & tracking Fire/EMS training. Your private training site, accessible with a smart phone or tablet.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1995.00

Pricing details: Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Attendance Management: 5.0 rating

- Communication Management: 5.0 rating

- Event Calendar: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- Scheduling: 5.0 rating

- Training Management: 5.0 rating

### Gallery tab

Ease of use: 4.3 out of 5 (52 reviews)

#### Related review snippet

Reviewer: Matthew E.

Reviewer details: Public Safety, 11-50 employees

Published: July 14, 2021

> "I like the home page consisting of the monthly calendar with the agenda listed for each day, and that the agenda is linked to the corresponding training."

### Integrations tab

Rescue Hub connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/167085/Rescue-Hub/#integrations)

#### Most popular integrations

- Google Calendar: 4.8 rating

---

## Emergency Reporting

Rating: 4.4 out of 5 (43 reviews)

Profile: [Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Manage all of your data in one place. NFIRS reporting, apparatus checks, training and events, occupancy, pre-plans, alerting and more!

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $850.00

Pricing details: Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.5 rating

- Geographic Maps: 4.5 rating

- Search/Filter: 4.5 rating

- Equipment Tracking: 3.5 rating

#### Lowest rated features

- Scheduling: 2.5 rating

- Event Calendar: 3.0 rating

- Document Management: 4.0 rating

- Incident Response Checklists: 5.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (43 reviews)

### Integrations tab

Emergency Reporting connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/121517/Fire-Package/#integrations)

#### Most popular integrations

- Google Maps: 4.7 rating

---

## Protecnus

Rating: 4.3 out of 5 (42 reviews)

Profile: [Protecnus](https://www.capterra.com/p/241176/Protecnus/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Corrective and preventive action solution that helps businesses manage center programming and inventory on a unified interface.

#### Rating breakdown

- Ease of Use: 4.0 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Available

- Incident Management: Available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Available

- Incident Response Checklists: Available

- Access Controls/Permissions: Available

- Geographic Maps: Available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Available

- User Management: Available

- Status Tracking: Available

### Gallery tab

Ease of use: 4.0 out of 5 (42 reviews)

---

## AssetPool

Rating: 4.8 out of 5 (38 reviews)

Profile: [AssetPool](https://www.capterra.com/p/212694/AssetPool/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AssetPool is a digital inspection software solution that works with your business to effectively manage your assets and equipment

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $190.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Compliance Management: 5.0 rating

- Document Management: 5.0 rating

- Equipment Tracking: 5.0 rating

- Inspection Management: 5.0 rating

#### Lowest rated features

- Reporting & Statistics: 5.0 rating

#### Feature-related review snippet

Reviewer: Marlon B.

Reviewer details: Farming, 51-200 employees

Published: December 5, 2025

> "Easy to navigate and teach others how to use, very good with photos and also filtering in the platform is extremely good."

### Gallery tab

Ease of use: 4.7 out of 5 (38 reviews)

#### Related review snippet

Reviewer: Nicolette J.

Reviewer details: Medical Devices, 51-200 employees

Published: December 5, 2025

> "It is easy to use and safe in the intricate environments I need to use it, an includes simple image options, and all I need to do is simply click on the app to start the scanning process."

### Integrations tab

AssetPool connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/212694/AssetPool/#integrations)

#### Most popular integrations

- Xero: 4.4 rating

- Jobber: 4.6 rating

- Sage Accounting: 4.1 rating

- HubSpot Content Hub: 4.6 rating

- Peeklogic Salesforce – Jira Connector: 5.0 rating

- Flowgear: 4.9 rating

- SAP Enterprise Asset Management: 4.7 rating

---

## AMCS Fleet Maintenance

Rating: 4.7 out of 5 (26 reviews)

Profile: [AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Save time, costs and enhance your fleet productivity with AMCS Fleet Maintenance.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Available

- Incident Management: Not available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Not available

- Incident Response Checklists: Not available

- Access Controls/Permissions: Available

- Geographic Maps: Not available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Available

- User Management: Not available

- Status Tracking: Available

### Gallery tab

Ease of use: 4.5 out of 5 (26 reviews)

### Integrations tab

AMCS Fleet Maintenance connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/#integrations)

#### Most popular integrations

- Zonar : 4.6 rating

- GPS Insight: 4.5 rating

- Geotab: 4.4 rating

- Omnitracs One: 3.5 rating

- LoadMaster: 3.7 rating

- PeopleNet: 3.0 rating

---

## CityReporter

Rating: 4.4 out of 5 (22 reviews)

Profile: [CityReporter](https://www.capterra.com/p/148299/CityReporter/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

CityReporter helps fire departments manage inspections, compliance, and maintenance to stay organized, prepared, and code-compliant.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Compliance Management: 5.0 rating

- Document Management: 5.0 rating

- Maintenance Scheduling: 5.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (22 reviews)

#### Related review snippet

Reviewer: Carmen P.

Reviewer details: Architecture & Planning, Self-employed

Published: December 20, 2024

> "The ease of use and the professional outcome of the reports are great reasons for using CityReporter."

### Integrations tab

CityReporter connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/148299/CityReporter/#integrations)

#### Most popular integrations

- Microsoft Outlook: 4.5 rating

---

## Responder360

Rating: 4.6 out of 5 (20 reviews)

Profile: [Responder360](https://www.capterra.com/p/267850/Responder360/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Responder360 is a multi-platform application providing unit location tracking, occupancy pre-plan records and CAD details on one screen

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $2500.00

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Incident Management: 4.7 rating

- Status Tracking: 4.6 rating

- User Management: 4.6 rating

- Pictometry Imagery: 4.5 rating

#### Lowest rated features

- Reporting/Analytics: 3.3 rating

- Search/Filter: 3.3 rating

- Tactical View: 4.3 rating

- Activity Tracking: 4.4 rating

### Gallery tab

Ease of use: 4.7 out of 5 (20 reviews)

### Integrations tab

Responder360 connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/267850/Responder360/#integrations)

#### Most popular integrations

- Emergency Reporting: 4.4 rating

- PageGate: 4.8 rating

- Keystone

- First Arriving Dashboards

---

## ESO Fire RMS

Rating: 2.7 out of 5 (18 reviews)

Profile: [ESO Fire RMS](https://www.capterra.com/p/121521/FIREHOUSE-Software/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

FIREHOUSE by ESO is fire department records management software with tools for incident reporting, inspections, personnel, and more.

#### Rating breakdown

- Ease of Use: 2.3 out of 5

- Customer Service: 2.2 out of 5

- Features: 2.9 out of 5

- Value for Money: 2.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Incident Response Checklists: 4.0 rating

- Pictometry Imagery: 2.0 rating

### Gallery tab

Ease of use: 2.3 out of 5 (18 reviews)

---

## Rhodium Incident Management Suite

Rating: 4.6 out of 5 (17 reviews)

Profile: [Rhodium Incident Management Suite](https://www.capterra.com/p/123012/Rhodium-Suite/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Rhodium Suite is a web-based incident management solution for public safety agencies.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $600.00

Pricing details: Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Not available

- Incident Management: Available

- Scheduling: Available

- Equipment Tracking: Not available

- Records Management: Not available

- Incident Response Checklists: Available

- Access Controls/Permissions: Not available

- Geographic Maps: Available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Available

- User Management: Not available

- Status Tracking: Not available

### Gallery tab

Ease of use: 4.2 out of 5 (17 reviews)

---

## Operative IQ

Rating: 4.6 out of 5 (17 reviews)

Profile: [Operative IQ](https://www.capterra.com/p/252311/Operative-IQ/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Asset Management, Inventory Management, Fleet Maintenance and Narcotics Tracking operational readiness software for First Responders.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $185.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Equipment Tracking: 5.0 rating

### Gallery tab

Ease of use: 4.2 out of 5 (17 reviews)

---

## Aladtec

Rating: 4.6 out of 5 (17 reviews)

Profile: [Aladtec](https://www.capterra.com/p/248403/Aladtec/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Aladtec 24/7 fire department scheduling software simplifies rotational shift chaos and drives productivity.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Available

- Incident Management: Available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Available

- Incident Response Checklists: Available

- Access Controls/Permissions: Available

- Geographic Maps: Not available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Not available

- User Management: Available

- Status Tracking: Not available

### Gallery tab

Ease of use: 4.2 out of 5 (17 reviews)

---

## VCS

Rating: 4.2 out of 5 (12 reviews)

Profile: [VCS](https://www.capterra.com/p/147989/VCS-Employee-Scheduling/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

VCS HR provides top-of-the-line payroll, time, and HR solutions to organizations of all sizes.

#### Rating breakdown

- Ease of Use: 3.9 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.0 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $5.50

Pricing details: Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Not available

- Incident Management: Not available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Not available

- Incident Response Checklists: Not available

- Access Controls/Permissions: Not available

- Geographic Maps: Not available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Not available

- User Management: Not available

- Status Tracking: Not available

### Gallery tab

Ease of use: 3.9 out of 5 (12 reviews)

---

## Watchtower

Rating: 4.8 out of 5 (10 reviews)

Profile: [Watchtower](https://www.capterra.com/p/247974/Watchtower/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Watchtower is an all-in-one safety platform with incident reporting, dispatching, and more.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1500.00

Pricing details: Per Feature, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Customizable Forms: 5.0 rating

- Incident Management: 5.0 rating

- Status Tracking: 5.0 rating

#### Lowest rated features

- Search/Filter: 4.0 rating

- Access Controls/Permissions: 5.0 rating

- Activity Tracking: 5.0 rating

- Document Management: 5.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (10 reviews)

---

## FireServiceRota

Rating: 4.6 out of 5 (9 reviews)

Profile: [FireServiceRota](https://www.capterra.com/p/152596/FireServiceRota/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

FireServiceRota optimizes staffing and readiness for on-call, full-time, and mixed fire stations with scheduling and alerting software.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €99.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Not available

- Incident Management: Not available

- Scheduling: Available

- Equipment Tracking: Not available

- Records Management: Not available

- Incident Response Checklists: Not available

- Access Controls/Permissions: Not available

- Geographic Maps: Not available

- Alerts/Notifications: Not available

- In-Vehicle Navigation: Not available

- User Management: Not available

- Status Tracking: Not available

### Gallery tab

Ease of use: 4.4 out of 5 (9 reviews)

---

## CivicPlus Community Development

Rating: 4.3 out of 5 (9 reviews)

Profile: [CivicPlus Community Development](https://www.capterra.com/p/129172/CivicPlus/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

A single solution for all planning, permitting, and licensing needs that enables cross-departmental collaboration.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Available

- Incident Management: Available

- Scheduling: Available

- Equipment Tracking: Available

- Records Management: Available

- Incident Response Checklists: Available

- Access Controls/Permissions: Available

- Geographic Maps: Available

- Alerts/Notifications: Available

- In-Vehicle Navigation: Available

- User Management: Available

- Status Tracking: Available

### Gallery tab

Ease of use: 4.3 out of 5 (9 reviews)

### Integrations tab

CivicPlus Community Development connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/129172/CivicPlus/#integrations)

#### Most popular integrations

- Bluebeam Revu: 4.7 rating

- ArcGIS: 4.6 rating

---

## Lexipol Knowledge Management System (KMS)

Rating: 3.6 out of 5 (7 reviews)

Profile: [Lexipol Knowledge Management System (KMS)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Lexipol's KMS is a powerful, full-service platform that provides secure storage for and easy access to your policy and training content

#### Rating breakdown

- Ease of Use: 3.7 out of 5

- Customer Service: 3.2 out of 5

- Features: 3.7 out of 5

- Value for Money: 3.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting & Statistics: Not available

- Incident Management: Not available

- Scheduling: Not available

- Equipment Tracking: Not available

- Records Management: Not available

- Incident Response Checklists: Available

- Access Controls/Permissions: Not available

- Geographic Maps: Not available

- Alerts/Notifications: Not available

- In-Vehicle Navigation: Not available

- User Management: Not available

- Status Tracking: Not available

### Gallery tab

Ease of use: 3.7 out of 5 (7 reviews)

---

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