Pike13 vs BookSteam

Starting Price

$129.00/month

$19.95/month/user

Best For

Pike13 empowers class-based businesses including fitness, yoga and pilates studios, music, dance and swim schools, daycares and more.

small and large businesses

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.1 / 5
(128)
Read All Reviews

4.6 / 5
(75)
Read All Reviews

Ease of Use


4 / 5


  • "Our clients love it, we find it extremely easy to use, and the Front Desk staff is so kind and helpfulwould recommend Front Desk to everyone."

  • "Like anything - there's a little bit of a learning curve. Once understood it's pretty straight forward which is nice."


4.6 / 5


  • "Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward."

  • "Ease of use for clients. Easy to use as an administrator."

Customer Support


4.1 / 5


  • "Overall impression of the product is excellent. Customer service is the best."

  • "The BEST aspect is their customer support. This is the most important aspect of a software company."


4.8 / 5


  • "Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha)."

  • "Customer service has been helpful and quick each time we've reached out."

Features & Functionality


3.9 / 5


  • "Very pleased with how responsive they are and how quickly enhancements and upgrades have been made."

  • "I really like the interface of the software. It's been so helpful managing clients and payments."


4.4 / 5


  • "The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience."

  • "The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy."

Value for Money


4 / 5


  • "Its half the price of mind/body and twice as good. I feel like Frontdeskhq is a partner in my company not a software program I pay to use."

  • "I really like the system if the refund can be fixed."


4.6 / 5


  • "This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need."

  • "I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back."

Product Features

  • Attendance Tracking
  • Billing & Invoicing
  • Class & Schedule Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Online Booking
  • Payment Processing
  • Self Check-in/Check-out
  • Attendance Tracking
  • Billing & Invoicing
  • Class & Schedule Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Online Booking
  • Payment Processing
  • Self Check-in/Check-out

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Pike13 vs BookSteam

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BookSteam vs Pike13