Virtuagym vs Upper Hand

Starting Price

$29.00/month

$75.00/month

Best For

Health clubs, personal trainers, physical therapists, dietitians and other health & fitness related businesses.

Upper Hand serves (1) Fitness clubs, studios, and gyms, (2) Sports facilities, (3) Sports trainers, clubs, and coaching businesses, (4) Multi-location, franchises, and enterprise businesses.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


3.5 / 5
(73)
Read All Reviews

4.1 / 5
(63)
Read All Reviews

Ease of Use


3.4 / 5


  • "The training app is a bit cumbersome to use, especially the program builder. You can't build out programs for say a 6 week training block with target reps/weights/sets for your client to hit."

  • "My online Clients love the app, and it's easy to use interface."


4 / 5


  • "The software is easy to use and set up and my clients also love it."

  • "One of the pros is that it is super easy to use."

Customer Support


3.6 / 5


  • "Customer service and support is quite excellent through their live chat. It's an extensive system, lots to learn still."

  • "I think Virtuagym offers a complete system to give your clients full online support to manage their (new) lifestyle."


4.4 / 5


  • "Overall a very good product reasonably priced and very good customer service."

  • "Customer service is second to none. The Upperhand team is knowledgeable and always willing to help."

Features & Functionality


3.6 / 5


  • "I have always had a great service from the virtuagym staff members have always been very helpful and quick to respond to any issues I have had."

  • "This software is better suited to someone wanting to manage clients one-on-one, manually."


3.7 / 5


  • "Mostly good, some functions were not intuitively found."

  • "The customization of events is incredibly useful."

Value for Money


3.3 / 5


  • "Virtuagym is a costly program that doesn't have the functionality to work with our business."

  • "It takes time to implement, but well worth the time investment."


4.1 / 5


Product Features

  • Attendance Tracking
  • Billing & Invoicing
  • Class & Schedule Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Online Booking
  • Payment Processing
  • Self Check-in/Check-out
  • Attendance Tracking
  • Billing & Invoicing
  • Class & Schedule Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Online Booking
  • Payment Processing
  • Self Check-in/Check-out

Screenshots

View 4 screenshots 205590 thumb
View 5 screenshots 213569 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Virtuagym vs Upper Hand

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