Formstack Documents vs JotForm

Starting Price

$29.00/month

$15.83/month/user

Best For

Our customers primarily use WebMerge to automate their document assembly to save time, reduce errors, and maintain consistency across their organization.

GPS-enabled, web-based form building tool that lets businesses of all sizes create survey forms for data collection while reviewing and sharing multiple submissions in real-time.

Rating


4.8 / 5
(346)
Read All Reviews

4.6 / 5
(409)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Docx xlsx support, ease of use and versatility. Very solid solution that solved the problem perfectly."

  • "Positive, clean, efficient, to the point, easy and straightforward."


4.6 / 5


  • "This is my first time using JotForm and I absolutely love it. It is so easy to use and fun."

  • "JotForm is powerful, yet easy to use forms. We love that they are mobile responsive and the extensive features they have."

Customer Support


4.8 / 5


  • "I like how easy it is to use with form software such as Formstack. Their customer support is amazing."

  • "WebMerge has been a huge time-saver, and they have the best customer support."


4.4 / 5


  • "After tinkering a bit (using the extensive Jot Form online support tools) we were able to create a process and flow EXACTLY what we were seeking."

  • "Works with all kinds of payment providers as well. Customer support is quick to respond."

Features & Functionality


4.7 / 5


  • "I like how it made our recruitment efforts seamless. Gaining more interest from potential students."

  • "I love that this program helps me get rid of the grinding daily tasks that can be automated with just a little customization."


4.5 / 5


  • "Great help from support (although it would be brilliant if Jotform offered form building by Jotform staff to help with larger projects)."

  • "JotForm's forum is also a great source for quick and useful help and ideas for improving your forms."

Value for Money


4.5 / 5


  • "Auto adjusts pricing based on usage. The customer support is also really great."

  • "The only slight niggle I would have with their system is their account packages, the higher one being less value for money."


4.5 / 5


  • "I love how many power features are available. Their pricing is super competitive as well."

  • "Easily created forms, lead submissions, and the ability to easily embed forms on my website. Overall, saved money by offering efficiency."

Product Features

  • check Access Controls/Permissions
  • check Archiving & Retention
  • check Collaboration
  • check Drag & Drop
  • check Forms Creation & Design
  • check Full Text Search
  • check Process/Workflow Automation
  • check Version Control
  • check Access Controls/Permissions
  • check Archiving & Retention
  • check Collaboration
  • check Drag & Drop
  • check Forms Creation & Design
  • close Full Text Search
  • check Process/Workflow Automation
  • close Version Control

Screenshots

View 5 screenshots 189479 thumb
View 5 screenshots 168469 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Formstack Documents vs JotForm

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