SilverBlaze Customer Portal vs PDF forms for SharePoint

Starting Price

Not provided by vendor Not provided by vendor

Best For

SilverBlaze is a web portal solution built specifically for utility providers who want to increase customer engagement, improve billing & payments, and reduce strain on internal resources.

Company size does not really matter. SharePoint on premise is suitable mainly for bigger companies. SharePoint Online can serve to even independent entrepreneurs.

Rating


4.7 / 5
(13)
Read All Reviews

4.4 / 5
(19)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4.6 / 5

4.4 / 5

Customer Support


4.9 / 5

4.6 / 5

Features & Functionality


4.5 / 5

4.2 / 5

Value for Money


4.6 / 5

4.2 / 5

Pros

  • "We've been running PDF Share Forms for some months now and overall we are very happy with the service."

  • "Another important aspect of our business is consulting and training and this is where we wanted to step up our game."

Cons

  • "The only downside is a lack of forms designer for the cloud version at the moment. I heard an updated version is coming later this year and it is going to include the designer."

  • "This really helped to avoid scheduling conflicts, monitor workload for trainers and asses their performance and also gave us a lot of insight on how we can improve our training practices."

Product Features

  • check Access Controls/Permissions
  • close Archiving & Retention
  • check Collaboration
  • check Drag & Drop
  • check Forms Creation & Design
  • close Full Text Search
  • check Process/Workflow Automation
  • close Version Control
  • check Access Controls/Permissions
  • check Archiving & Retention
  • check Collaboration
  • check Drag & Drop
  • check Forms Creation & Design
  • check Full Text Search
  • check Process/Workflow Automation
  • check Version Control

Screenshots

View 3 screenshots 49627 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SilverBlaze Customer Portal vs PDF forms for SharePoint

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