Smartsheet vs Accelo

Starting Price

$14.00/month/user

$39.00/month/user

Best For

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Rating


4.4 / 5
(1336)
Read All Reviews

4.4 / 5
(129)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "Its pretty easy to use, I do like the ease of scheduling. I like that you can share the software and everyone is able to see it."

  • "It helps us to become more efficient and creative. It is easy to use and has become a useful product for collaboration."


4.1 / 5


  • "Ease of use, completely customizable, thoughtful and useful features."

  • "Helps our team easily track time between projects. Design is easy to use and pleasant to look at."

Customer Support


4.3 / 5


  • "Great project and work management system. Great customer service/technical support."

  • "Professional customer service. Easy to get ( tech savvy) people to use."


4.4 / 5


  • "Lots of features, great customer support, great for CRM and project management."

  • "Support team and onboarding experience is fantastic."

Features & Functionality


4.3 / 5


  • "It's web-based which is great. The help videos are good and make for a quick launch."

  • "It loosely emulates a good UI like Trello or Monday. In order to optimize that, you do have to be careful when sheet planning."


4.4 / 5


  • "It feels like they care about their customers. They're super genuine people."

  • "Being able to quickly reference old notes and tickets is critical to resolving issues and looking professional. The timers are immensely useful."

Value for Money


4.3 / 5


  • "Easy to share with other people and collaborate, while keeping the cost at a minimum. Nice Excel like interface with very fast learning curve."

  • "Great job tracking skills/abilities, project management, and cost effectiveness."


4.3 / 5


  • "The price and the functionality is great. Very easy to start using."

  • "Great to create projects, managed services agreements, invoicing, cost models, quotations."

Product Features

  • check Alerts/Notifications
  • check Capacity Monitoring
  • check Color Coding
  • check Dependency Tracking
  • check Drag & Drop
  • check Milestone Tracking
  • check Progress Tracking
  • check Task Management
  • check Templates
  • check Alerts/Notifications
  • check Capacity Monitoring
  • check Color Coding
  • check Dependency Tracking
  • check Drag & Drop
  • check Milestone Tracking
  • check Progress Tracking
  • check Task Management
  • check Templates

Screenshots

View 5 screenshots 139450 thumb
View 5 screenshots 31431 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Smartsheet vs Accelo

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