Capterra Glossary
AIOps (Artificial Intelligence for IT Operations)
AIOps refers to the use of artificial intelligence technologies in the IT field to automate problem-solving and to simplify operations and management of certain processes. AIOps pairs concepts such as big data, machine learning, and analytics together to enable intelligent decisions to be made without the need for manual IT operations to perform certain tasks.
What Small and Midsize Businesses Need to Know About AIOps (Artificial Intelligence for IT Operations)
While AIOps is typically reserved for enterprise-level businesses, it can be equally useful in small businesses where evaluating and analyzing data requires an extensive amount of manual work. Many organizations are implementing the use of AIOps for this purpose, but be sure to determine if the investment is worthy for your business and industry.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy