Capterra Glossary
IT
Business Activity Monitoring (BAM)

Capterra Glossary

Business Activity Monitoring (BAM)

Business activity monitoring (BAM) refers to the technology that helps monitor an organization’s business activities that are implemented within computer systems. It is an enterprise solution that gives you real-time analysis and insight into the happenings within your business and developments with partners and clients. It is different from Business intelligence (BI) tools where performance metrics are regularly aggregated and analyzed. In today’s market, it is imperative to understand your company’s performance in real time to make decisions based on supplier and competitor performance and changes in demand. It helps higher management analyze critical risks and business opportunities in the moment and work on them efficiently to optimize productivity and profitability.

What Small and Midsize Businesses Need to Know About Business Activity Monitoring (BAM)

BAM can assist SMBs in analyzing business process data in real time, which can help determine the company’s health and identify opportunities, source of issues, and trends. This can lead to the subsequent reduction in costs, improvement of profits, and taking optimal operational decisions.

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