Capterra Glossary
IT
Business Intelligence Competency Center (BICC)

Capterra Glossary

Business Intelligence Competency Center (BICC)

A Business Intelligence Competency Center (BICC) is a team within a company that manages and uses business intelligence (BI). The goal of this team is to help the business understand the value of business intelligence and gain support for BI initiatives. To do this, the team ensures the proper gathering and use of BI data to show its full effect. This team is usually made up of individuals from across multiple departments within a business to deliver the value for different use cases.

What Small and Midsize Businesses Need to Know About Business Intelligence Competency Center (BICC)

For an SMB that wants to employ BI data, a BICC can help educate other team members on the value of the initiative. Having a dedicated team in charge of intelligence gathering, analytics, and encouraging cross-business cooperation helps push the initiative forward without occupying the larger company's time.

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