Capterra Glossary
IT
Business Process As A Service (BPaaS)

Capterra Glossary

Business Process As A Service (BPaaS)

Business Process As A Service (BPaaS) is a business service or process that is cloud-based and automated. Many services are cloud-based and thus, do not require human interaction. This allows for the processes to occur rapidly and succinctly.

What Small and Midsize Businesses Need to Know About Business Process As A Service (BPaaS)

SMBs utilize BPaaS regularly, given that the BPaaS marketplace is expansive. BPaaS includes customer relationship management (CRM) systems to HR tracking software. These platforms can increase time savings by streamlining businesses processes through cloud-based services because they specialize in a specific function. This allows businesses to focus on the things that matter to them.

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