Capterra Glossary
Case Management Solutions
Case management solutions are applications used to solve various challenges for insurance companies. These applications simplify complex insurance processes that require human intervention and electronic workflows such as processing an incoming insurance application or managing an insurance claim moving to litigation. Some case management solutions come with insurance workflow or process templates, which makes it easier to implement this technology into an insurance company.
What Small and Midsize Businesses Need to Know About Case Management Solutions
Small and midsize insurance companies without a large administrative team will benefit from case management solutions because they automate many of the administrative processes associated with handling insurance claims.