Capterra Glossary
HR
Center of Excellence (COE)

Capterra Glossary

Center of Excellence (COE)

The center of excellence (CoE) is a small, dedicated, cross-disciplinary unit within an organization assembled to offer expertise in a specific area. A CoE sits outside of the traditional business hierarchy, bringing people and resources together to explore new techniques and technologies, and accelerate their adoption. The goals of a CoE include providing thought leadership, research and development, and establishing best practices.

What Small and Midsize Businesses Need to Know About Center of Excellence (COE)

Small businesses can see many benefits from adopting a center of excellence when considering major business changes. CoEs can help SMBs work more efficiently, develop internal standards and processes, and increase adoption rates of new technologies.

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