Capterra Glossary
CIM (Common Information Model)
The Common Information Model (CIM) is an IT model that describes the relationships between an IT system, the hardware, and the software in this system. A CIM can be used to create a physical model that shows the various interactions between all of these components. This model can then be used to make process improvements or identify weak points in an IT system.
What Small and Midsize Businesses Need to Know About CIM (Common Information Model)
The Common Information Model can be useful for all sizes of businesses, including SMBs. There are extensive uses for a small business and a CIM, but it's important to note that it will take expert advice to craft such a model and ensure that it is accurate. A small business may need to bring in an outside organization or consultant to help them create a useful and accurate model. Once that is done, a business could use the model as the basis for future IT improvements.