Capterra Glossary
IT
Entitlement Management

Capterra Glossary

Entitlement Management

Entitlement management refers to the management of user access to critical systems. For example, a company may have a customer relationship manager. Under entitlement management, critical areas are granted to only select employees.

What Small and Midsize Businesses Need to Know About Entitlement Management

Understanding how entitlement management works is very important to protect private business information. Any business will want to ensure that an intern or temp employee can't access information such as stored credit card numbers. SMBs will also want to protect sensitive employee data. This would include contact information or salary. Entitlement management can help manage this. 

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