Capterra Glossary
Global Delivery
Global delivery refers to delivering IT services from anywhere in the world. This means that an information technology professional will work from a remote location. They will provide IT assistance while doing so. This has added challenges for IT professionals. They must not only possess all necessary skills, but also the ability to communicate these skills from a remote location.
What Small and Midsize Businesses Need to Know About Global Delivery
Global delivery has become a critically important concept that is used throughout the world. This is because communication tools have enabled small businesses to tap into an array of talent from any location on the globe. It comes with some disadvantages. These include potential language barriers and time-zone delays. However, global delivery can be very useful for a business that needs access to experts in a short period of time.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy