Capterra Glossary
Internet Telephony
Internet telephony refers to making voice calls over the internet. It is also known as Voice over Internet Protocol (VoIP). The past decade has seen an explosion in the use of this technology. Many existing companies carry this type of service, such as Skype, Discord, Facebook Messanger, and more. Other services, such as Zoom and Teams, have acted as Internet Telephony providers. This type of service requires steady and reliable internet access.
What Small and Midsize Businesses Need to Know About Internet Telephony
Internet telephony was once associated with a more technologically astute audience, but this is no longer the case. Many businesses, including SMBs, have completely phased out their traditional landlines and operate on a combination of mobile phones and internet telephony services.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy