Capterra Glossary
IT
IT Consulting

Capterra Glossary

IT Consulting

IT consulting is the practice of helping an SMB align its technology and business strategies. IT consultants provide organizations with the following advisory services:

  • Evaluate necessary IT requirements

  • Digitize operations

  • Invest in new software and hardware

  • Assess value from existing technologies

IT consulting might involve architecture planning, which defines how an organization will use new and existing technologies to achieve its business goals and meet customer requirements. Another IT consulting method called operational assessment (or benchmarking) determines the operating capacity and efficiency of an organization's IT architecture. IT consultants might also use implementation planning to advise an SMB about the rollout, testing and deployment of IT solutions. 

What Small and Midsize Businesses Need to Know About IT Consulting

IT consulting can cut costs for an SMB. Consultants might identify technologies and tools that automate workflow processes, which can free up labor and expensive resources.

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