Capterra Glossary
IT Consulting
IT consulting is the practice of helping an SMB align its technology and business strategies. IT consultants provide organizations with the following advisory services:
Evaluate necessary IT requirements
Digitize operations
Invest in new software and hardware
Assess value from existing technologies
IT consulting might involve architecture planning, which defines how an organization will use new and existing technologies to achieve its business goals and meet customer requirements. Another IT consulting method called operational assessment (or benchmarking) determines the operating capacity and efficiency of an organization's IT architecture. IT consultants might also use implementation planning to advise an SMB about the rollout, testing and deployment of IT solutions.
What Small and Midsize Businesses Need to Know About IT Consulting
IT consulting can cut costs for an SMB. Consultants might identify technologies and tools that automate workflow processes, which can free up labor and expensive resources.
Related Terms
- Big Data
- Attrition
- Software as a Service (SaaS)
- Furlough
- Intranet
- Business Intelligence (BI) Services
- Enterprise Resource Planning (ERP)
- Analytics and Business Intelligence (ABI)
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Advanced Clinical Research Information Systems (ACRIS)
- Business Analytics
- Augmented Reality (AR)
- Customer Relationship Management (CRM)
- Remote Work
- AMO (Application Management Outsourcing)
- Procurement
- Go-to-Market (GTM) Strategy
- MSO (Management Services Organization)