Capterra Glossary
IT Operations Management (ITOM) Software
IT operations management (ITOM) software is a unified technology system that brings together the tools necessary to manage computing, networking, and applications. ITOM deals with the tools, environment, and overall process necessary to effectively operate IT services.
What Small and Midsize Businesses Need to Know About IT Operations Management (ITOM) Software
With fewer resources, efficiency is crucial for a small business. Choosing the right ITOM software can effectively bring together a variety of systems and boost SMB efficiency.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy