Capterra Glossary
Outage Management System (OMS)
Telecommunications providers use an outage management system (OMS) to manage and track outages. It allows them to quickly identify the cause of an outage, determine the extent of the problem, and resolve it as soon as possible.
What Small and Midsize Businesses Need to Know About Outage Management System (OMS)
Having access to an OMS can be helpful for SMBs in situations where there's been a disruption to their regular operations. Additionally, many OMS' offer detailed reports on past outages so that businesses can learn from their mistakes and prevent them from happening again in the future. This can be valuable information for companies that rely heavily on communication networks such as VoIP phone systems or web-hosted services.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy