Capterra Glossary
Process Mining
Process mining helps businesses discover, monitor, and improve actual processes by extracting and reviewing data from event logs found in a company's information systems. The data shows what employees and computer systems are actually doing on a regular basis.
What Small and Midsize Businesses Need to Know About Process Mining
Process mining can increase a business' overall efficiency and reduce risk. Most organizations should implement some type of process mining, but small businesses in particular should consider implementation since their margin for error regarding risk is much smaller.