Capterra Glossary
IT
QoS (Quality of Service)

Capterra Glossary

QoS (Quality of Service)

Quality of service (QoS) is a measure of the performance of an information or communication system, particularly in terms of how well it meets the needs of its users. QoS is generally concerned with factors like throughput, latency, reliability, and jitter. It's often used to manage network traffic and ensure that high-priority applications receive the bandwidth they need to function correctly.

What Small and Midsize Businesses Need to Know About QoS (Quality of Service)

For businesses, QoS can be important for ensuring that critical applications are prioritized over other types of traffic on the network. An example of this would be a company that needs to make sure its phone system always has high-quality voice service, even during times of peak network traffic. Additionally, QoS can help protect against congestion and packet loss on congested networks, and it's an essential tool for companies looking to maintain optimal performance for critical applications.

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