Capterra Glossary
IT
Synchronous Communications

Capterra Glossary

Synchronous Communications

Synchronous communications is communication that takes place in real time, as opposed to asynchronous communications, which involve messages sent independently and not always received in the order sent. Synchronous communication allows two or more participants to interact, typically through a chat window or video call. This type of interaction is often preferred for tasks that require collaboration, such as brainstorming or problem-solving.

What Small and Midsize Businesses Need to Know About Synchronous Communications

Synchronous communication is essential for SMBs that want to create community among their employees. It lets people communicate in real time, meaning they can respond immediately when someone says something that needs clarification or immediate attention.

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