Capterra Glossary
Telecom Equipment Support Services
The phrase telecom equipment support services refers to any telecoms-based service that provides communications assistance to businesses. Telecoms include landlines, cell phones, portable radios, and internet services. VoIP (Voice over Internet Protocol) is an example of internet-based telecoms. This is a service that uses a wired or wireless internet connection to initiate a voice call.
What Small and Midsize Businesses Need to Know About Telecom Equipment Support Services
All small businesses will rely on telecom equipment support services to ensure they are connected to the wider phone networks, and to any required private networks. Examples of these include radio networks for taxi companies, delivery drivers, or emergency services.
Related Terms
- Synchronous
- Software as a Service (SaaS)
- Intranet
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Haptics
- WAN (Wide-Area Network)
- Service-oriented Architecture (SOA)
- Augmented Reality (AR)
- Chief Information Officer (CIO)
- Security Information and Event Management (SIEM)
- Platform as a Service (PaaS)
- Service-Level Agreement (SLA)
- Scalability
- Data Center
- Authorization
- Multitenancy