Capterra Glossary
Unified Communications (UC)
Unified communications (UC) is the name given to audio-visual technologies that facilitate business communications. Some of the most popular UC technologies include:
Racks
Data centers
Networking resources
Computer equipment
Audio-visual equipment such as cameras, microphones, speakers, and video conferencing tools
This equipment has one function: To support voice, video, voicemail, messaging, and content-sharing communication. Sometimes UC communications include consumer applications and devices.
What Small and Midsize Businesses Need to Know About Unified Communications (UC)
SMBs invest in UC products to improve internal and external communications. These technologies allow businesses to host meetings, collaborate on projects, and remotely carry out day-to-day business functions.
Related Terms
- Big Data
- Attrition
- Software as a Service (SaaS)
- Furlough
- Intranet
- Business Intelligence (BI) Services
- Enterprise Resource Planning (ERP)
- Analytics and Business Intelligence (ABI)
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Advanced Clinical Research Information Systems (ACRIS)
- Business Analytics
- Augmented Reality (AR)
- Customer Relationship Management (CRM)
- Remote Work
- AMO (Application Management Outsourcing)
- Procurement
- Go-to-Market (GTM) Strategy
- MSO (Management Services Organization)