Capterra Glossary
Virtual Selling
Virtual selling refers to the processes and technologies that allow salespeople to communicate with customers remotely. It can include both synchronous communication (communication that happens in real time, such as a phone call) and asynchronous communication (communication that happens over a period of time, such as a series of emails). These communications might replace face-to-face sales conversations.
What Small and Midsize Businesses Need to Know About Virtual Selling
Virtual selling can benefit SMBs that, unlike large companies, might not have the budget to travel to potential customers and have face-to-face conservations.
Related Terms
- Big Data
- Attrition
- Software as a Service (SaaS)
- Furlough
- Intranet
- Business Intelligence (BI) Services
- Enterprise Resource Planning (ERP)
- Analytics and Business Intelligence (ABI)
- Security Orchestration, Automation and Response (SOAR)
- Identity and Access Management (IAM)
- Managed Service Provider (MSP)
- Advanced Clinical Research Information Systems (ACRIS)
- Business Analytics
- Augmented Reality (AR)
- Customer Relationship Management (CRM)
- Remote Work
- AMO (Application Management Outsourcing)
- Procurement
- Go-to-Market (GTM) Strategy
- MSO (Management Services Organization)